I'm not sure what you mean by "output phase and neutral" The output of these "transformers" is floating so neither output wire is connected to earth in the same way as mains neutral is connected to earth as the sub station. If your testing was done with high impedance meter then there would probably be enough capacitance coupling between the input and output to give a reading. But I would expect the reading to be less than full phase to neutral voltage.
These transformers are so cheap it is not worth the effort repairing them.
Les.