if both of the same type probe read low on your meter, then the input impedance of your meter is lower than the probes are designed for. you have 4 choices:
1) get the meter the probes are for (i know flukes are pricey, but they're worth every penny)
2) get the proper probe for your meter (better price wise, but there may not be a high voltage probe made for your meter)
3) build a resistor divider (a bit of work, and must be checked for accuracy, and the R2 shunt resistor adjusted for an accurate reading)
4) work out the math for the scaling factor of the probe you have. not the best choice, but if you can verify that the scaling error is consistent, you can figure out a conversion factor from your meter reading to the actual voltage. it's not the best solution, but math is free.