I'm not sure exactly what trick you are talking about. If you can't get the chips that were designed into the product, then you have little to no hope of repairing them. Just because someone brings you something to repair does not mean you are obligated to jump through impossible hoops. You need to accept that some things are beyond your control, and you need to learn how to communicate that as diplomatically as possible.
OTOH, you could propose a first-class roundtrip plane ticket to the country of your choice along with a couple of days at a 5-star hotel for you to obtain the required parts. The CFO might balk at the expense, but the user of the equipment might be over the moon.