Heh, I'm sure we could exchange a multitude of like minded stories Nigel. I was particularly unfortunate because the company I worked for sold their goods via a coin meter system. That basically means the business was targetted towards the rough end of the market. Not all the customers were filthy or rough of course, but it was often a daily occurance that you'd visit a disgusting house. There were a few REALLY bad ones and, like you, I only agreed to go there once