To be honest, such an issue sounds more mechanical than electronic, it would be incredibly rare for a component to fail in that way. However, as it's repeatedly faulty then it should be fairly straightforward to fault find the issue - either signal injecting, or signal tracing, to find where the signal disappears, along with voltage measurements. You have the obvious advantage that it's stereo, so if both channels are going off (as I presume they are?), then there's only a VERY tiny possible number of causes, as almost all of it is channel specific.
I see there is a mute circuit on the output of the preamp, triggered by a switch? - that would be a prime suspect, as it's a mechanical part common to both channels of the preamp. There are two small diodes, D501 and D502, their cathodes join together, measure the voltage at that point, with it working, and with it not working - does it change?.