I'm not sure if I understand your post, but there are 2 sets of drivers. One is a virtual com port (VCP). If you are using the virtual com port drivers, like I am now, you can access the chip like a com port, using a terminal program, or you could write a Windows program to access that com port like a regular serial device.
The other set of DLL's do not use the virtual com port. In fact one problem I've found is you can't have the virtual com port drivers and the regular USB drivers installed at the same time, at least I haven't been able to. With the regular USB drivers and DLL's you have a vB or programming language you are using, command set. It gives you the added ability to access the underlying USB stuff, like getting and setting the device info like VID, PID, internal serial number... With the regular USB drivers you're device will not show up as an added com port, and you will not be able to acces it that way; only through the DLL's.
Their programming reference is here:
**broken link removed**