1. suggestions why would this occur (one wire suggestions the supply is not isolated)?
Looking at the pictures and the specification, the output of the PSU is floating, ie neither the positive or the negative output terminal is connected to ground (mains earth).
This is OK, it makes for a more versatile PSU, the user can connect either the negative or the positive output terminal to earth, or let the whole thing float above earth with some at a voltage provided by some other PSU.
But, there can be a little trap for the unwary, due to stray capacitance, especially the capacitance between primary and secondary of the mains transformer in the PSU, the output can be floating at some voltage above ground.
Usually this floating voltage is AC at mains frequency.
Use your multimeter and measure it.
I have come across this problem a couple of times in my home made PSUs.
The way that I have overcome the problem is to connect a 1uF non-polarised capacitor between mains earth and the negative output terminal.
This kills any stray AC.
Also connect a high value resistor, say 1 meg Ohm, to prevent the capacitor becoming charged with DC.
2. suggestions for good quality power supplies
Cannot really help there, all my PSUs are home made.
Typical example here:
Hi to everyone, Further to another thread I started it was suggested that I start a discussion about what people like, want and expect from a bench power supply. Please feel free to add any ideas, wishes or even gripes about bench power supplies, and I mean anything you consider pertinent or...
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JimB